Original publication can be found atMircosoft.com REDMOND, Wash. — Feb. 16, 2011 — Microsoft Corp. (Nasdaq “MSFT”) today announced that Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments has been completed and released for customer down... [More]

  In a recent XRM project for a client who uses CRM to manage grants and grant distributions, we had created several custom entities with many relationships among them as well as with core system entities. After loading approximately a half million records across 6 custom entities, we discov... [More]

We have mentioned Kit Products in our Microsoft Dynamics CRM book; however, due to size and other constraints we were not able to be as thorough as we would have preferred. The purpose of this post is to expand and more fully explain what Kit Products are and to how/when to use them. The idea behin... [More]

  Since we've been working with CRM for so long, we've come to really appreciate the changes that have been made in each new version. That being said, we thought we'd make a quick post of things that we'd like to see added to CRM: A 'View in CRM' directly on Outlook. This seems like an ... [More]

  We're including an updated link to all of the current Microsoft Dynamics CRM 4.0 updates and hotfixes. The complete and current list (as of this posting) can be found here: http://support.microsoft.com/kb/949256/en-us Generally available fixes: Article numberArticle titleRelease ... [More]