Train-The-Trainer Training

by Madeline 9. May 2012 16:53
One of the many training services we offer at Webfortis is to teach CRM users to train their team.  Successful companies will grow and add more users to their CRM, once key users understand the system they will need to train these new employees how the system works.  Although at this point... [More]

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Parrot is Number One on the Dynamics Marketplace

by Madeline 6. January 2012 11:56
Go to the Microsoft Dynamics CRM Marketplace and do a search for "Social CRM" and what is the first result you see? It's Parrot by Webfortis.  As the Social Media Coordinator for Webfortis, it is exciting to watch Parrot grow to become a prominate product on the Dynamics Marketpl... [More]

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Categories: Social Media | Webfortis

Before You Start Your Social CRM Strategy, Read This!

by Madeline 15. December 2011 14:44
Social media and CRM go together like a movie and popcorn or cookies and milk.  Tracking all interactions with customers helps to make CRM as effective as it is.  Social media gives your business another channel to interact with your current and prospective customers in an environment they... [More]

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Categories: Social Media | Webfortis

How Microsoft’s CRM 2011 compares to Salesforce.com - Great examples to consider!

by Madeline 13. October 2011 11:51
When reviewing CRM systems to consider for your business you may have preconceived ideas about what you are looking for.  A good CRM system will allow a strong working relationship between your customers and company from the salesmen and marketers to the customer service team.  Even if eve... [More]

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Categories: CRM 5.0 | Dynamics CRM | Microsoft | Salesforce

Webfortis is climbing up the Social Media Ladder… Fast!

by Madeline 10. October 2011 09:49
As a Social CRM expert, one of the things that Webfortis prides itself on is our climbing status in social media.  We do not just work on our social media status for status sake, we work to give our followers and fans relevant information about CRM and Webfortis to improve our customer service,... [More]

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Categories: Social Media | Webfortis

Parrot Used in 32 Countries Worldwide

by Madeline 13. September 2011 11:15
Parrot is Webfortis’ Social Media solution for Microsoft Dynamics CRM and is currently being used in 32 countries worldwide spanning six of seven continents.  Parrot has a large adoption range of industries as well as cultures, allowing companies to globally market their businesses, provi... [More]

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Categories: CRM 5.0 | Dynamics CRM | Social Media | Webfortis

CWR Mobility Introduces Mobile Dashboards

by Madeline 8. September 2011 07:41
CWR Mobility, the top provider of mobility solutions for Microsoft Dynamics CRM and a partner of Webfortis, released their newest version of their CWR Mobile CRM 2011.  In addition to the features of the previous version which integrated with customer’s Dynamics CRM 2011 systems, either i... [More]

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Categories: CRM 5.0 | Dynamics CRM

Jumping on the Social Media Bandwagon? Is Your Strategy Good Enough?

by Madeline 29. August 2011 09:41
Many companies are recognizing the worth of Social Media and what it can do for their businesses. Unfortunately, they opt to hiring specialists to promote their social media departments.  This solution, though seemingly harmless, may cause your company to have a neutral or even negative respons... [More]

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Categories: Social Media | Webfortis

Understanding Social CRM and How it Can Benefit Your Business

by Madeline 5. August 2011 09:35
A couple months ago I attended a social media conference.  I sat down at a large round table with about ten other people and the introductions started.  I introduced myself as the Social Media Coordinator for Webfortis, a company that specializes in Dynamics CRM.  Another gentleman at... [More]

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Categories: Dynamics CRM | Social Media

Webfortis Receives the Partnering for Success Award from the IAMCP

by Madeline 4. August 2011 15:57
Webfortis is excited to announce that we have recieved the Partnering for Success Award from the SoCal Chapter of the IAMCP.  Our team works hard at being a valuble Microsoft partner and we are greatful to be recognized for our effort.  For those of you who are not fami... [More]

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Categories: Microsoft | Webfortis

Attention Microsoft Dynamics CRM 4.0 Users

by Madeline 30. June 2011 15:08
The Microsft Dynamics CRM Sustained Engineering Team released Update Rollup 18 for Microsoft Dynamics CRM 4.0 today. For more information about Update Rollup 18 go to: http://bit.ly/ipotky.

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Categories: Microsoft | Dynamics CRM | CRM 4.0

What's New in Microsoft Dynamics CRM 2011

by Madeline 6. June 2011 09:27
Power your business with Microsoft Dynamics CRM 2011!  Dyanmics CRM now has 500 new features to help improve marketing, drive sales and improve customer service.  Help make your employees be more productive and spend less time searching for information   This is a software that... [More]

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Categories: Dynamics CRM | CRM 5.0

New Update Roll-up Recalled

by Madeline 2. June 2011 15:27
We have just been notified that the New CRM 2011 Update Rollup 2 has been recalled and removed from the Microsoft Download Center.  A re-release will occur some time next week.  Stay tuned for more information. 

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Categories: Microsoft | Dynamics CRM | CRM 5.0

The Basics of Social Media Marketing

by Madeline 25. April 2011 09:25
When we talk about CRM (Customer Relation Managment) we are talking about the interaction we are having with our customers, future customers and people in general.  When we talk about social media we are talking about having engagments with people who are interested in what we have to say.... [More]

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Categories: Social Media

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