As a Social CRM expert, one of the things that Webfortis prides itself on is our climbing status in social media.  We do not just work on our social media status for status sake, we work to give our followers and fans relevant information about CRM and Webfortis to improve our customer service, reinforce our expertise in CRM and develop a trust in our brand. 

To be a company who uses social media successfully, the business must keep a close eye on what their specific social media trends.  In other words, what is working for their company and what is not.  Each business is different and understanding what fans and followers feed off of is an important aspect of developing a strong social media strategy.   As Webfortis becomes a stronger force in social media, we are building a stronger strategy everyday that satisfies those who are involved.  Some of our most exciting stats are as follows:

·         Our Twitter profile is, on average, receiving one new follower a day and gaining momentum.

·         Our views this month on YouTube are more than 10x what they were in June.

·         We are rated in the top 9% of all social media users on Tweet Grader.

·         Our two most recent hires have been a direct result of social media.

Contact me at mgoepp@webfortis.com for more information on improving your company's Social CRM strategy.